In an incident yesterday in Reading, a downed router on BT’s network took out 9,000 homes. If you believe the press release.
If you actually check however, you’ll find that BT has once again lied. Plus.net’s user graph (remember that Plus.net is a BT subsiduary?) alone shows a drop of nearly 25,000 users.
How does a nationwide broadband and telephony provider in this day and age allowed to get away with such a crap non-resilient network design and still be handed the sole country-wide monopoly?
Come use internet in South Africa. Our monolopy provider Telkom has barred it’s technical support from telling us that there is a problem on their side. More often than not, my customers wind up buying new routers after a call to Telkom.